🤝

PsychFLOW Suite Coming Soon

Move your practice
without the pain.

The biggest barrier to adopting a new PMS is migration friction — years of client records, appointment history, and clinical notes you can't afford to lose. White Glove removes that barrier entirely with a managed, human-plus-AI migration and onboarding service.

Request Early Access View roadmap

Phase: Phase 5 — Growth Services
Timeline: Q2 2027
Module: White Glove

⚠️

The Problem

Practices considering switching PMS tools face the same barrier: years of data they can't migrate themselves. The process is technical, error-prone, and the fear of data loss keeps practices on inferior tools indefinitely.

✅

The Solution

Three service tiers — a guided self-service wizard, a human-assisted migration with a validation call, and a full-service managed migration with a dedicated specialist. Every tier ends with a verified go-live checklist.

Key features

Migration from any PMS — guided wizard to fully managed go-live with a dedicated specialist.

🧙

Guided Wizard (Tier 1)

Structured 5-step onboarding wizard covering practice setup, team configuration, clinical configuration, migration assessment, and go-live checklist.

👤

Assisted Migration (Tier 2)

Submit your Halaxy or Cliniko data export — a human reviewer validates the import and a 45-minute specialist call completes configuration.

🌟

Full Service (Tier 3)

Dedicated onboarding specialist. Complete managed migration. Two go-live calls. 30-day post-migration hypercare via Plain.com priority support.

📊

Migration Assessment

Automatic migration tier recommendation based on record volume and source PMS — so you always choose the right level of support.

✅

Go-Live Checklist

Pre-launch verification: provider numbers active, claiming configured, appointment types created, test appointment run. Production mode unlocked only when everything is green.

🔄

Halaxy Import Pipeline

Purpose-built Halaxy CSV import pipeline — client records, appointment history, invoices, clinical notes, and referrer data all migrated.

💬

Hypercare Support

30-day post-migration priority support channel via Plain.com for Full Service clients — direct line to the PsychFLOW team during the critical go-live window.

🏥

Multi-Practice Support

Multi-location and multi-practitioner configurations supported — White Glove handles complex setups that would take weeks to DIY.

🧙

Three tiers for every practice size.

A solo psychologist starting fresh needs something different to a five-practitioner clinic moving 2,000 client records from Halaxy. White Glove has three service tiers — Guided (self-service wizard), Assisted (human review + call), and Full Service (dedicated specialist) — each priced and scoped appropriately.

Tier 1 Guided: free with every subscription — structured wizard
Tier 2 Assisted: human-validated import + 45-min call (paid add-on)
Tier 3 Full Service: dedicated specialist, two go-live calls (enterprise)
Automatic tier recommendation from migration assessment

✅

Nothing goes live until it's verified.

The go-live checklist blocks production mode until every critical configuration is complete — Medicare provider numbers active, Tyro Health claiming configured, at least one appointment type created, one staff member invited, and a test appointment run. No partial go-lives.

Medicare provider numbers validated
Tyro Health claiming configured and tested
Xero connection verified (if applicable)
Test appointment created and cancelled successfully

Delivery roadmap

Where White Glove sits in the PsychFLOW build sequence.

Build phases

Phase 1 ✓ › Phase 2 ✓ › Phase 3 ✓ › Phase 4 ✓ › Phase 5 ✓

Full roadmap →

Works with

PsychFLOW apps that integrate with White Glove.

Ready to try White Glove?

PsychFLOW is built exclusively for Australian psychologists. Australian data residency. AHPRA compliant by design.

Request Early Access Back to roadmap

Move your practicewithout the pain.